Frequently Asked Questions

For online shopping payments via credit cards, your credit card details (card number, security code, and the expiration date) should be complete and accurate; you must use a Visa or MasterCard credit card or virtual credit card; your card limit must be available; the card must be available for online purchases; and it must be authorized in 3D Secure system. If these requirements are met and if no internet connection problems arise at the time of the payment, the process goes through smoothly. If you continue to have problems, please contact your bank.

For online shopping payments via BKM Express, your user name and password should be complete and accurate; your credit cards or virtual cards must be defined to BKM Express; your card limit must be available; the card must be available for online purchases; and it must be authorized in 3D Secure system. If these requirements are met and if no internet connection problems arise at the time of the payment, the process goes through smoothly. If you continue to have problems, please contact your bank and/or BKM Express.

3D Secure is an identity confirmation system developed by Visa and MasterCard to ensure security when shopping online. It is also known as using a pin code to confirm the card for online purchases. In order to pay for online purchases at IKEA, credit card information is required in the masterpass payment interface at www.IKEA.com.tr, which is encrypted with 128 Bit SSL certificate. You can complete your shopping safely by entering the password sent to your mobile phone after you enter your card information.

In order to pay for online purchases at IKEA, credit card information is required in the masterpass payment interface at www.IKEA.com.tr, which is encrypted with 128 Bit SSL certificate. You can complete your shopping safely by entering the password sent to your mobile phone after you enter your card information.

If you choose to pay with BKM Express for online shopping, you will be forwarded to www.bkmexpress.com.tr. You need to log in with the same user name and password which you created for your BKM Express account. You can easily check out by choosing your credit card and payment type on the payment page. Payments with BKM Express are completed with 3D Secure PIN as for all credit cards.

Visa, Mastercard credit cards, Debit cards, Masterpass and virtual cards with full 3D or BKM Express can be used at online purchases. Corporate credit cards are not accepted for online shopping.  

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