If you are not satisfied with your shopping for any reason, first thing you need to do for the return of your product / order is, to send us your request within 14 days from the date of receipt. You can follow the steps below to create a refund request.

If you change your mind, no problem. Here you can cancel your order or request a refund/exchange.

Order No	Order Date	Amount	Order Status

Dear Customer, In case you have sent your product(s) without filling and signing the return form field on the e-archive invoice printout or delivery receipt, or if a return invoice is not issued on behalf of the company, your return request may be rejected within the scope of Tax Procedure Law of General Communiqué.

Dear Customer, In case you have sent your product(s) without filling and signing the return form field on the e-archive invoice printout or delivery receipt, or if a return invoice is not issued on behalf of the company, your exchange request may be rejected within the scope of Tax Procedure Law of General Communiqué.

Online Store Easy Returns

You can find detailed information about our Return Policy here.

Creating a Return Request

Click on the "Return Request" button opposite your order and create your return request by pressing the "Continue" button.

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The Delivery Process

Deliver the parcel with the return delivery code to your chosen delivery company within 7 days.

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Large Packet Delivery

This period is 10 days for returns of high-patterned products. For the return of your products, delivery company is directed to your address to receive the products.

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Fee Refund

After we receive your returned order, IKEA will assess whether they meet the return conditions. Within 14 days, you will be refunded via the way you paid.

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Change/Refund Order

Uyarı

Online Store Easy Returns

Creating a Return Request

The Delivery Process

Large Packet Delivery

Fee Refund

Commercial Electronic Message Confirmation

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